Shipping & Delivery

 

Thank you for ordering from our online food delivery service. This Shipping & Delivery Policy explains how we process and deliver your food orders.

Order Processing

• Orders are processed immediately after they are confirmed.

• Orders are prepared fresh upon receipt.

• Processing time may vary depending on order volume and restaurant availability.

Delivery Areas

• We currently deliver to selected serviceable locations.

• Delivery availability depends on your delivery address.

Delivery Time

• Estimated delivery times are provided during checkout.

• Delivery times may vary due to traffic, weather conditions, holidays, or other unforeseen circumstances.

• We will make every effort to deliver your order as quickly as possible.

Delivery Charges

• Delivery charges, if applicable, will be displayed during the checkout process before payment.

• Delivery fees may vary depending on your location and order value.

Customer Responsibilities

To ensure successful delivery, customers must:

• Provide a complete and accurate delivery address.

• Provide a valid contact number.

• Be available to receive the order at the delivery location.

Failed Delivery

Delivery may fail if:

• The delivery address is incorrect or incomplete.

• The customer cannot be contacted.

• The customer is unavailable at the delivery location.

In such cases, the order may not be eligible for a refund.

Order Tracking

Where available, customers can track the status of their order through the website or receive updates via phone, SMS, or email.

Contact Us

If you have any questions regarding shipping or delivery, please contact us using the contact information provided on our website.